These Terms and Conditions (“Terms”) are a contract between you and ClubJ (“ClubJ” and later referred to as “us” or “we”), and govern your access to and use of any ClubJ website (“Website”), the ClubJ App (“App”), or the ClubJ plan, ClubJ Pass, or ClubJ membership (“Membership”) including any products, activities, experiences, events or services made available through the Membership (collectively, “Services”). Please read these Terms carefully.
1. By installing, accessing and/or using our App, Website or Services, you agree to these Terms. If you do not agree with these Terms, you must stop using the App, Website and Services.
2. These Terms constitute the entire agreement between you and ClubJ concerning the App, Website and Services, and supersedes all previous discussions, negotiations and agreements.
3. Separately and in addition to these Terms, when using our Services, you agree to be bound by the terms and conditions imposed by our Partners, as such terms and conditions can be made available by the relevant partner at any time. In the event of any conflict between such additional terms and these Terms, these Terms shall control.
4. We may revise these Terms from time to time in order to accommodate new features, services and functionalities of the App, Website and Services as well as to reflect changes in applicable laws. Such revised terms will apply from the date of publication. We advise that you visit this page on a regular basis to review these Terms. If you continue to use the App, Website or Services after these Terms have been updated, you will be deemed to have accepted the revised Terms. If you do not agree with the revised Terms, you must stop using the App, Website and Services.
5. The rights and duties granted or imposed under these Terms operate to the extent not excluded by law (for example these Terms do not limit any consumer warranties that may not be excluded by contract). Nothing in these Terms will prevent us from complying with the laws of Saudi Arabia.
6. If a provision of these Terms is void, unenforceable or illegal, it is severed from these Terms, and the remainder of these Terms has full force and effect.
7. You may not assign any of your rights, or novate your obligations under these Terms without our prior written consent. We may assign any of our rights or obligations to any other entity or person and transfer your information in connection with a sale, merger, acquisition, restructure or otherwise to any of our related entities or successor entities.
8. A provision of, or a right created under these Terms in ClubJ’s favor may not be waived except where executed in writing by ClubJ.
1. The App, the Website and Services are provided by ClubJ on an “as is” and “as available” basis and your use of the App, the Website and Services are at your own risk.
2. We do not warrant that the App, the Website or the Services will be suitability for any purpose, compatible, safe, secure, available, uninterrupted or free from errors or defects or that any information or Content provided by us is complete, accurate or of a certain quality. ClubJ is under no obligation to update information on the Website or in the App.
3. We reserve the right to modify, terminate or otherwise amend our offered Services at any time in our discretion.
4. Except as otherwise expressly agreed by ClubJ in writing, information regarding our Services is subject to change without notice.
5. Information about our Services made available on and/or through the Website and App shall not constitute a representation, warranty or other commitment by ClubJ with respect to any product or service unless otherwise expressly agreed to by ClubJ in writing.
6. To the fullest extent permitted by law, we disclaim any and all warranties of any kind (whether expressed or implied), including the implied warranty of merchantability, fitness for a particular purpose, title, non-infringement and freedom from defects, errors, viruses or other destructive code on the Website and in the App. Whilst we use reasonable endeavours to ensure that the Website and the App is secure and free of errors, viruses and other malware, we give no warranty or guarantee in that regard and you must take responsibility for your own security, that of their personal details and their electronic devices.
7. We accept no liability for any disruption or non-availability of the Website, the App or Services.
8. We reserve the right to alter, suspend or discontinue any part (or the whole of) the Website, the App and Services. These Terms shall continue to apply to any modified version of the Website, the App and the Services unless it is expressly stated otherwise.
9. In case of Force Majeure due to e.g. labour disputes, strikes, inability to obtain labour or materials, fire or other action of the elements, accidents, power or telecommunications failure, customs delays, governmental restrictions or appropriation or other causes beyond the control of a party, such that ClubJ is unable to perform in whole or in part its obligations set forth in these Terms, then ClubJ shall be relieved of those obligations to the extent it is unable to perform them and such inability to perform shall not make ClubJ liable to any other party.
1. To use our Website, App and Services you are required to have access to the Internet and are required to download the App. You are solely responsible for providing your own access (e.g. computer, mobile device, Internet connection, etc.) to the Website and App.
2. In order to authenticate your use of the Website, App and Services, we (or our third-party providers) may need to send you codes via text messages, emails or phone calls. You consent to receiving such communications from us.
3. By creating an Account, you agree that ClubJ may contact you via email, mail, phone or text messages at any of the addresses or phone numbers provided by you, or via the App. Communication may include, but is not limited to marketing purposes, updates to Memberships, updates to App features, important Member or company updates etc.
4. You may opt out of marketing communication via the provided unsubscribe link or by contacting us at any time.
1. The Membership gives you rewards and access to a wide range of facilities, activities and outlets operated by third parties (collectively “Venues”). ClubJ does not own, operate or control any of the Services that are offered at or through such Venues.
2. The Client shall pay the Fees as specified in the Agreement. The Client acknowledges and agrees that the Fees is remuneration only for the Services and Deliverables set out in the Agreement and that any service or deliverable that are not otherwise stated in the Agreement will incur an additional charge payable by the Client to the Supplier (Charges). Such Charges if not set out in the Agreement will be communicated to the Client prior to the Supplier performing any additional service or deliverable.
3. When you sign up for a subscription plan you agree to automatically renew your Membership on the same terms as you initially signed up to unless you terminate your Membership, it is otherwise terminated or you opt out of auto-renewal before the renewal date.
4. Terms for Signing up, Auto Renewing, Transferring and Terminating of Memberships on a corporate plan are governed by the terms defined in the agreement between the corporate and ClubJ (“Corporate Membership Agreement”) and the terms in the Corporate Membership Agreement will thus supersede the terms covering Auto Renewal, Transfer, Termination of Memberships, Fees, Billing and Payment in these Terms.
1. In order to purchase a Membership and sign up to become a ClubJ member (“Member”) you are required to sign up via the App and provide all required information.
2. You agree that the information you provide at sign up or at any time throughout the period of your Membership is truthful, accurate, current and complete.
3. You must provide a real and valid email and mobile phone number that belongs to you to signup for a Membership
4. If you change your mobile phone number, email and/or address, you must update your information via the App or Website.
5. At sign up you are required to create a password to your ClubJ account. You are solely responsible for all activity that occurs under your account, including any activity by unauthorized users.
6. Your Membership will commence from the date of receipt of your completed sign up or re-activation of a pre-existing Membership and received payment of the Membership Fee.
1. To redeem discounts and benefits at our Venues, you are required to show your Digital Membership Card and have the discount validated by the Venue staff either manually or via the App.
2. Redeeming an offer on your App is simple:
• Select your chosen offer for use on the App, ensure to inform of the App offer prior requesting the bill
• Present your account and selected offer to third party
• Third party would verify membership and register the code.
• Offer will be redeemed, amount deducted from the bill will be added to your savings in ClubJ account.
3. When using our Services you shall at all times behave with decorum and in a manner appropriate to the settings of our Services, in addition to following the venue's stated rules and regulations.
1. Members are required to provide the details required to verify shared coupon including membership registered email and coupon details.
2. All obligations in these Terms apply to shared coupons.
3. You are liable for the actions of your Guests, when they use our Services in accordance with these Terms.
4. You are responsible for bringing these Terms to the attention of your Guest(s) prior to use of our Services.
5. By sharing a coupon you agree that they have acknowledged to adhere in full to these Terms.
6. In addition to the liability of you for the actions of your Guest(s) whilst using our Services your Guest(s) are personally liable for their actions in accordance with these Terms.
1. By participating in promotions, you agree to be bound by these Terms and any promotional specific terms and conditions.
2. We reserve the right to terminate, extend, unpublish and/or remove any promotion at any time without prior notice.
3. We cannot be held responsible for the prices, products and/or services offered to you by third-parties through the promotions.
1. The Membership fee must be paid at sign up or renewal and in advance of using our Services.
2. Fee(s) are payable in Saudi riyals “SAR” and may be paid by debit or credit card.
3. Corporate Memberships may be paid via bank transfer according to separate agreement between the company and ClubJ.
4. The credit card used for the initial payment of your Membership will be kept on file with our chosen payment processor for the duration of your Membership.
5. If payment from your default credit card declines, any previous registered cards may be used to make payment.
6. The owner of the credit card will be liable for any additional fees or charges applicable for the duration of the Membership.
7. The description of any Membership, including the Membership fee, purchased hereunder will be confirmed in ClubJ's dispatch note and/or invoice at point of payment.
8. You may edit your payment details via your CubJ App or by contacting ClubJ.
9. We reserve the right to adjust pricing at any time, including introducing an initial joining and/or re-activation fee. Unless otherwise stated, adjustment to pricing of your subscription occurs on your next billing cycle upon notice communicated to you via the Website, App, email, WhatsApp message, phone, mail or other means. If you do not terminate your subscription, you agree to the adjusted fees.
10. Even if you do not use your membership, you will be responsible for the Membership fees until you terminate your Membership, or it is otherwise terminated.
11. Any increase in VAT, other sales or indirect taxes which may be due or introduced as a result of changes to Federal Law that are payable on payments under these Terms, Privilee reserves the right to collect these taxes from the Member.
12. If we cannot charge your selected payment method for any reason (such as expiration or insufficient funds)
i) We will suspend your access to any of our Services until you have settled all outstanding amounts.
ii) You remain responsible for any uncollected amounts, and we will attempt to charge your credit card or any other payment method you have provided again as you may update your payment method information, including in the event you attempt to sign up for a new account or reactivate.
iii) We will contact you in writing stating the value of the outstanding debt and reserving the right to proceed to court action.
iv) If the debt remains unpaid after contact in writing, we will proceed with a formal debt collection action and a further payment demand will be issued. ClubJ reserve the right to file our payment demand before the Payment Order Judge.
13. We reserve the right to charge you a late payment fee for any delayed payments.
1. Termination of the Membership will be effective from the date of receipt of your written termination.
2. No refunds will be given in respect of the Membership Fee, following termination of your Membership.
3. ClubJ reserves the right to terminate your Membership, immediately and without notice if you
i) fail to pay the Membership Fee prior to use of the Services or such payment is in any way rendered void following payment; or
ii) are otherwise in breach of any obligation in these Terms
4. If you terminate your subscription or it is terminated by ClubJ for any reason, we reserve the right to terminate your access to our Services, the App and all other features and products available through the Membership
As a Member, in addition to restrictions found elsewhere in these Terms, you agree not to:
1. Harass or threaten members, staff of ClubJ or Venues, or otherwise create or contribute to an unsafe, harassing, threatening or disruptive environment;
2. Disrupt the enjoyment of other visitors of the Venues;
3. Discuss or engage in religion or politics, causing arguments or physical fights at a property, venue, or partner as a Member;
4. Remove, misplace, or take property from Venues, such as towels, robes, or fitness equipment;
5. Engage in any activity that conflicts or doesn't adhere with the Venue or ClubJ’s specified rules and regulations, including but not limited to dress codes, access restrictions etc;
6. Leave Venues without settling any bills, tabs or allocated credit required from you prior to departure;
7. Behave in any way which brings the ClubJ name and brand into disrepute;
8. Remove, damage or otherwise interfere with security-related features of the Website or App, any features that prevent or restrict use or copying of any Content accessible through the Website or App;
9. Make unsolicited offers, advertisements, proposals, or send junk mail or “spam” to other members or partner venues;
10. Use the Website or App in connection with any purpose that is unlawful or prohibited by these Terms.
As a Member, in addition to restrictions found elsewhere in these Terms, you agree not to:
1. You shall not, under any circumstances, copy or seek to copy the App, the Digital Membership Card, the Website, obtain any of the Services by fraudulent means or assist others to copy the App, the Digital Membership Card, the Website or obtain the Services by fraudulent means.
2. You are expressly forbidden to download, store, reproduce, transmit, display (including without limitation via an intranet or extranet site), copy, sell, publish, distribute, provide access to Content in the App or on the Website for any purposes other than as set out herein or to sub-licence, rent, lease, transfer or assign any rights in Content in the App or on the Website, to any other person, commercially exploit or use Content in the App or on the Website for any unlawful purpose.
3. You must not use the App or the Website such that it harms ClubJ, other Members or the Public. For example, you must not use the App (or assist others to use the App):
4. ClubJ may disclose your identity to law enforcement authorities where required by applicable laws.
As a Member, in addition to restrictions found elsewhere in these Terms, you agree not to:
1. You agree to the collection, use and processing of your information in accordance with our Privacy Policy.
1. The Website and the App makes available certain Content that has not been created by ClubJ either via hyperlinks which may take you to websites not controlled or maintained by Us, or as hosted via the Website whether or not such Content is available free of charge to everyone, to Members only or for a fee ("Third Party Content").
2. Any copying, distribution, reproduction, retransmission, or modification of any of the Third Party Content or any information or materials appearing in such Third Party Content, whether in electronic or hard copy form, is subject to the prior written permission of the author and publisher of such Third Party Content.
3. Third Party Content is not our responsibility, and you acknowledge and confirm that we have no control over the opinions, information, legality of products, or accuracy of facts or statements contained in such Third Party Content and furthermore we cannot guarantee and makes no representation or warranty as to the accuracy, veracity, or completeness of any such information including but not limited to information relating to our Services. Nothing contained within Third Party Content necessarily represents our point of view.
1. The Website and the App are owned and operated by ClubJ. Any content, text, information, graphics, visual interfaces, design, images, audio, video, software, data compilations, page layout, underlying code and software and all other material, elements and data (“Content”) available through the Website and the App provided by ClubJ are protected by intellectual property rights.
2. We, our affiliates, licensees or other relevant third parties own all intellectual property rights (including domains, logos, copyrights, trademarks) associated with the Website, the App and the Services. You may only use our intellectual property rights subject to, and in accordance with these Terms (including the license in subclause (b) below).
1. These Terms, any non-contractual obligations arising out of or in connection with them and the arbitration agreement set forth in this Clause, are governed by and construed in accordance with Saudi Arabia ministry of commerce law.
2. Any dispute (including non-contractual obligations) arising out of or in connection with these Terms including, without limitation, any dispute regarding the existence, formation, performance, interpretation, nullification, termination or invalidation of these Terms, shall be referred to and finally resolved by arbitration in accordance with the Arbitration Rules of the ministry of commerce from time to time in force (the "Rules"), which Rules are deemed to be incorporated by reference into this Clause.
The App, the Website and the Services are provided by ClubJ. ClubJ is registered in the ministry of commerce, Jeddah Saudi Arabia. Registration number 7032064417, info@clubj.app